Booking Questions
How do I book a cleaning with Crystal Clean Group?
You can easily book online through our website or by giving us a call at 561-229-4904. We’ll confirm your preferred date and time and send you a reminder before your scheduled service.
Can I get an estimate before booking?
Absolutely. We provide free, no-obligation quotes tailored to your space and cleaning needs.
Do I need to schedule in advance?
We recommend booking at least a week in advance for the best availability. For urgent needs, contact us directly and we’ll do our best to accommodate you.
Can I schedule recurring cleanings?
Yes! We offer daily, weekly, bi-weekly, and monthly cleaning schedules. We’ll tailor a plan that works best for you.
Schedule Your Cleaning
Our cleanings are fast, consistent, and easy to schedule.
Cleaning Questions
What types of cleaning do you offer?
We provide residential cleaning, commercial janitorial services, porter services, carpet and floor care, post-construction cleanups, and more.
Do you bring your own cleaning supplies?
Yes. We use professional, health-based cleaning products and equipment. If you prefer, we can also use your supplies upon request.
Do you clean carpets, rugs, and upholstery?
Yes, we offer specialty care for carpets, area rugs, and upholstered furniture using professional-grade equipment.
Can I choose which rooms or areas you clean?
Yes, our services are fully customizable so you can select the areas that matter most to you.
Do you handle special requests?
Yes. Just let us know what areas or tasks you’d like us to focus on and we’ll customize your service.
Policies & Safety Questions
What COVID-19 safety measures do you follow?
We follow strict hygiene protocols, including wearing PPE, sanitizing equipment, and using EPA-approved disinfectants.
What happens if something is damaged during cleaning?
We take the utmost care, but if damage occurs, we are fully insured to cover it.
Do you offer satisfaction guarantees?
Yes, every service comes with a 100% satisfaction guarantee.
Are pets safe during cleaning?
Yes. Our products are safe for pets, and we’re experienced working around dogs, cats, and other household pets.
Businesses & Property Managers Questions
Do you offer after-hours commercial cleaning?
Yes, we provide flexible schedules to clean offices after business hours.
Can you staff daytime porters?
Yes, our porter services keep restrooms, lobbies, and shared spaces fresh throughout the day.
Do you work with HOAs and property managers?
Absolutely. We provide common-area cleaning, trash removal, and scheduled maintenance.
Do you offer contracts for ongoing janitorial services?
Yes, we can set up monthly or yearly agreements tailored to your property or business needs.
Coverage Area Questions
What areas do you service?
We proudly serve South Florida, including the Palm Beaches, Jupiter-Tequesta, Boca Raton, and Miami.
Can you provide services outside your main coverage area?
Yes, depending on the project size, we can extend services beyond our core service region.
Do you service commercial properties?
Absolutely. We clean offices, retail spaces, restaurants, and more throughout South Florida.
How do I check if you service my neighborhood?
Just give us a call at 561-229-4904 or send your address, and we’ll confirm right away.
